Internet Connection Dies Often
Here’s the situation: my connection (DSL - Bell Sympatico in Canada) normally works fine, and I get good speed reports on tests. However, for well over 1 year now I’ve been having problems with my internet connection going offline. I can’t get any good answers out of the ISP….Here’s what I know:This normally only happens when downloading a fairly large file (around 500MB or more), and (less frequently) playing online games. At any point in the process, the internet connection will simply die. If I can quickly catch that this has happened, then go into Network Connections, my connection still says “Connected, Firewalled”, I can right-click and disable the connection, then re-enable it. This fixes the connection problem.
However, if I wait too long (not sure how much time), the connection will say “Disabled”, and when I try to re-enable it, I get the message “Connection Failed!”. If this happens, I have to restart the computer, which then hangs on the restarting screen. At that point I have to manually restart (button), and once the system reboots, the connection is back on again.
Also, I can’t uninstall the network card when this happens, and I get the message that no drivers are installed for the device when looking at its properties.
This has never happened while just surfing the net, sending email, etc., and it didn’t used to happen as much playing online games. In the past month or two it has gotten extremely bad, to the point where I have to go through this whole process two or three times to download a 1GB file.
I was told it was a bad ethernet card and I got a new one, but the problem still happens (both cards were D-Link, current one is DFE-530TX PCI. Then I was told my phone cord was too long coming from the modem, so I moved the modem closer with a much shorter cord, but still happens. Thought it might be a bad modem, got a new one sent from the ISP (a newer model), but it still happens.
What in the world is wrong here?? Bad card? Bad modem? Some kind of conflict between my mainboard and the network card? An ISP issue? Bad wiring?
Any help would be greatly appreciated.
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Danny said
am September 14 2007 @ 10:27 am
I was going to suggest that your ISP may have a dynamic IP address that rotates out every couple hours. I know it is a real pain in the but for my brother-in-law that plays WoW and then suddently gets disconnected for a few seconds while the IP changes. But his always comes back about 10 seconds later…
Have you recently upgraded to Vista? There could be some driver issues for you there.