Ask the PC Guy

Hi, I have spent days with Verizon IT, only to have them say "it’s not us". I cannot access a web page on any of my 5 computers here at home. When I take my laptop somewhere else, I can log on. Also Verizon IT guy could even get on site when I was on the phone with him but I couldn’t. He still assures me it is not there DSL issue?? You posted changing your DNS server to 199.5… I’m not sure how to do that. Can you help? I am going to switch to cable however I need access to this site for work now.
Thank you
Becky